Frequently Asked Questions
1. What is the Pure+ membership plan?
Pure+ is Kabilai’s Premium membership for customers who value purity, priority service, and extra care in each and every delivery.
2. What are the benefits of Pure+?
Pure+ members enjoy additional discounts on all products, priority support, and exclusive benefits designed to improve your daily delivery experience.
3. How much does the Pure+ plan cost?
Join Pure+ at ₹99 for your first recharge(New User). Renewal plans start from ₹299 (₹499), designed to give you more value than what you pay.
4. Will I really save money with Pure+?
Yes. Regular customers who order milk and add-on products often save more through Pure+ benefits than the membership fee itself.
5. Can I cancel the Pure+ plan anytime?
Yes. The Pure+ plan is flexible and can be cancelled at the end of your subscription period without any long-term commitment. Members ship amount can not be refunded.
6. Is Pure+ available to all customers?
No, Pure+ memberships are limited per area to ensure service qualityand service avability so availability may be restricted.
7. How do I activate Pure+?
Simply recharge through the Kabilai app, choose Pure+, and enjoy all member benefits instantly.
8. Can I add or remove products while on Pure+?
Yes! Pure+ works with all your regular orders—add or remove products anytime without affecting your membership benefits.
9. Will my Pure+ benefits apply to every delivery?
Yes! All Pure+ benefits—discounts, priority support, and exclusive perks—apply automatically to every order during your membership.
10. What is the validity of the Pure+ membership?
Pure+ is valid for 30 days from activation, regardless of service pause or vacation mode.